Kenya · KESHelp Center
ClickPoint Kenya — Card checkout, WhatsApp enquiry, and order tracking.
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ClickPoint hubs where logistics can stage a parcel. Home delivery is still the default at checkout.
Last updated 10 September 2026
Checkout sends to the address you save on the order. We do not yet offer mall lockers as a default option. If a delivery fails or the destination is a hub, staff may ask you to collect. Bring your national ID and order or tracking number. Call +254 791 725 115 before you travel.
Nairobi CBD along Moi Avenue, The Bazaar Plaza, 7th Floor Suite 702 — visit for support. Parcels are not guaranteed to sit at the front desk unless we told you they would.
Hub names will appear here once logistics publishes them. Until then, use your delivery address and tracking updates.