ClickPoint Kenya — Card checkout, WhatsApp enquiry, and order tracking.
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Short guides written for the live ClickPoint Kenya site — checkout, delivery, returns, and disputes.
Create an account, add items, pay by card, and wait for dispatch.
Card payments (Visa and Mastercard). M-Pesa checkout is not live on the website yet.
Ask for a return from the delivered order. The seller must approve pickup.
Manufacturer or seller warranty is shown on the product. ClickPoint is the marketplace, not always the warrantor.
Use in-app disputes after delivery when the seller and support cannot close the case.
Tell us about unsafe, counterfeit, or prohibited listings.