How to place an order

1. 1

   Browse ClickPoint Kenya, add items to your cart, then sign in. Checkout needs a verified email and a Kenyan delivery address (street, town, county, and phone).

2. 2

   We confirm the order only after a successful card payment. Unpaid checkouts are cancelled automatically after about 30 minutes and stock is released.

3. 3

   If your cart has items from more than one shop, we split the order per seller. Each seller packs and hands over their own carton.

4. 4

   There is no guest checkout yet. Guest carts merge into your account after you sign in.

Still stuck? Open a support ticket, call us from the contact page, or read the returns policy.